Help Center

Find answers about getting started, memberships, payments and training with dojoHUB.

1. Getting Started

dojoHUB is a Kyokushin karate training app with tutorials, practical exercises and guided sessions for kihon, kata, kumite, grading and competition preparation.

It supports karateka at every level and can be used alongside regular dojo training or when access to in-person instruction is limited. New content is added regularly.

The app is for Kyokushin karateka at every level — from beginners building strong foundations to advanced practitioners refining their skills and dojo instructors seeking additional training ideas.

It can support regular dojo training or provide a training resource when access to instruction is limited. Content is available in English, Spanish and German with subtitles.

Download dojoHUB from the Apple App Store or Google Play Store. You can create a free account and explore selected content immediately, including selected kata videos.

To unlock the complete library, all guided content and the dedicated step-by-step kata section, go to Profile → Membership Plan. Checkout opens securely in your browser at my.dojohub.app.

Find out more about how it works.

dojoHUB provides high-quality instruction from experienced Kyokushin instructors, specialists and international competitors. You can study techniques, follow guided sessions and practise at your own pace.

The app supports training alongside your dojo and Sensei, or when access to in-person instruction is limited.

dojoHUB works on iPhone, iPad and Android phones and tablets. On a Mac with Apple silicon (M1 or newer), you can install the iPad app from the Mac App Store.

From version 1.4.0, dojoHUB has its own layouts for iPad, Android tablets and Mac: in landscape, kata steps, kata details and videos use the full width of the screen.

2. Account & Sign-in

Enter the email address of your account and tap "Send code". We'll send you a 6-digit code by email.

Enter it in the app and you're signed in. On many phones, the code is filled in automatically.

Download dojoHUB from the Apple App Store or Google Play Store and open the app.

Enter your email address and tap "Send code". Enter the code, then your first and last name, and your account is ready. No password needed.

After registration, you can start exploring dojoHUB as a Free Member immediately.

From version 1.4.0, the dojoHUB app no longer uses passwords. You sign in with a code we send to your email address, so there's no password to remember or reset.

Check your spam or junk folder and make sure the email address is correct.

After 60 seconds you can request a new code in the app. The code is valid for 10 minutes; only the newest code works.

If you still don't get a code, please contact our support.

Your sign-in codes are sent to the email address of your dojoHUB account. You can see it in the app under Profile.

If the address is misspelled or you no longer have access to that mailbox, please contact our support or write to info@dojohub.app. We'll help you update it.

No. If you're signed in, you stay signed in after updating to version 1.4.0.

Go to the profile section in the app, tap the little pen icon and make the necessary changes.

Your profile also shows the email address we send your sign-in codes to.

First, make sure you have the latest version of dojoHUB. Open the App Store or Google Play, search for "dojoHUB" and tap Update if it's shown – keeping the app up to date solves most issues.

If something still isn't right, close the app completely and open it again, check your internet connection, or sign out and sign in again.

You'll find step-by-step help on our app update help page, and you can always reach our team via the contact page or at info@dojohub.app.

3. Devices

Your account can be signed in on up to 2 devices at the same time, for example your phone and your tablet.

You can see your devices in the app under Profile → Devices and sign out the ones you no longer use.

The app shows the devices you're signed in on. Sign out one of them and you can continue on the new device right away, without a new code.

One video plays at a time per account. If you start a video on another device, the app asks whether you want to continue there.

Tap "Play here" and the video continues on this device.

To keep your account safe, signing in on many new devices within a short time is paused for a while. The app shows from when you can sign in on the device again.

If you need help, please contact our support.

The device was signed out in Profile → Devices on another device of your account. Sign in again with a code to continue.

If that wasn't you, sign in and check your devices.

4. Memberships & Payments

Every paid membership includes the same complete content access: more than 300 Kyokushin training videos, all guided training content, the complete kata library and the dedicated step-by-step kata section.

The library also covers kihon, kumite, grading and competition preparation, mobility, strength and other aspects of Kyokushin training. New content is added regularly; only the membership duration differs between paid plans.

Only paid members can download videos and katas and use them offline. With a free account, you can watch the selected free content online.

Open dojoHUB and go to Profile → Membership Plan.

Choose your preferred membership to unlock the complete training library and step-by-step kata section.

Checkout opens securely in your browser at my.dojohub.app.

Since January 21, 2026, membership checkout opens in your browser at my.dojohub.app.

This is part of the official dojoHUB membership flow and allows you to complete your purchase securely.

After completing your membership, return to the dojoHUB app and use the same account.

If you have a coupon code, you can redeem it during the membership checkout process.

To access the checkout:
Profile → Membership Plan → Choose Plan / Manage Account

You will then be redirected to my.dojohub.app.

On iPhone/iPad (Apple devices), you may need to sign in again with a code due to Apple restrictions.
On Android devices, you will usually be redirected automatically without another login.

After signing in, select the membership plan you would like to purchase (or the membership your coupon applies to). Before completing payment, click “Add promotion code” and enter your coupon code.

The discount will be applied before payment. If your code does not work, please check that it is still valid and entered exactly as shown.

Yes. You can change your membership plan anytime in the dojoHUB app under Profile → Membership Plan.

If you switch to another plan while your current membership is still active, your current access continues until the end of its term. The new plan starts automatically afterwards.

This means no training time is lost.

Yes. You can cancel your membership anytime and keep access until the end of your current billing period.

To manage or cancel your membership, go to Profile → Membership Plan in the dojoHUB app.

If you still have an older Apple App Store or Google Play subscription from before January 21, 2026, cancellation must be done directly in Apple or Google Play.

Paid memberships will automatically renew if not cancelled before the membership period ends.

No, dojoHUB memberships are straightforward.
The price you see is the price you pay — excluding any applicable VAT, which may vary depending on your country of residence.
There are no hidden fees or surprises.

If your membership was created after January 21, 2026, it is managed through Stripe and linked to your dojoHUB account, so you can use the same account on both iOS and Android.

Download dojoHUB on your new device and sign in with the same email address.

An older Apple App Store or Google Play subscription does not carry over between platforms; cancel it through Apple or Google Play before creating a new dojoHUB membership.

5. Training Content

dojoHUB offers more than 300 expert-guided videos, including:

  • Detailed tutorials for refining technique
  • Practical exercises to follow along
  • Guided training sessions focused on specific topics and goals

The content covers kihon, kata, kumite, grading and competition preparation, strategy, mobility, strength and other areas of Kyokushin training.

The kata library covers every kata and includes complete videos, step-by-step movement breakdowns and supporting instruction. Selected content, including selected kata videos, is free; the complete library and dedicated step-by-step kata section require a paid membership.

Find out more about the app features.

Yes. Beginners can use tutorials and exercises to build strong foundations, while advanced karateka can refine technique and explore more specialised content.

Instructors can also use dojoHUB as a source of additional training ideas. The app supports learning and personal practice but does not replace a dojo or Sensei.

Yes. dojoHUB includes tutorials and exercises for kyu-grade preparation, covering all kata, stances and a broad selection of punches, blocks and kicks.

Selected kata videos are available with free access; the complete kata library and step-by-step section require a paid membership.

Content for Shinkyokushin Dan examination preparation includes kihon geiko, ido geiko shugi and sokugi, and ido geiko combinations.

Yes! dojoHUB includes advanced tutorials and workouts specifically designed for kata and kumite competitions, helping you refine your techniques and strategies.

dojoHUB does not currently create personalised training plans or schedules.

The Tatami section offers curated training sessions focused on specific topics and goals, such as kihon basics, kata practice, kumite drills and targeted technique sessions.

You can choose the content that best supports your current training needs.

New videos, instructor series and training resources are added regularly.

The timing and type of each update may vary, and important additions are announced on the dojoHUB website, in the app and through dojoHUB's social channels.

6. Offline Training

Yes. With a paid membership you can download videos and katas and train without a connection.

Tap "Download for offline use" on a video or kata page. Your downloads are in Profile → Downloads.

Up to 30 downloads per account. A kata with its videos counts each video as one download.

Remove downloads you no longer need to make room for new ones.

Downloads stay available offline for 7 days. Each time you open the app with an internet connection and an active paid membership, this starts over.

The Downloads page shows until when your downloads are available.

Each downloaded video contains one audio language: the language it would start in for you when streaming. That's the language you last chose in the video player, or the original language if the video isn't available in it. All available subtitles are included.

To watch a downloaded video in another language:

  • Remove the download under Profile → Downloads.
  • Play the video online and choose the language in the video player.
  • Tap "Download for offline use" again. The video is now downloaded in the new language.

Downloads are part of the paid membership. When your membership ends, they're removed from your device. They're also removed when you sign out.

Some videos are prepared for download the first time someone downloads them in a language. This takes a moment; the download starts by itself when it's ready.

7. Support & Feedback

We'd love to hear your ideas! Write to us via email or the contact form and share your thoughts and we'll get back to you. Also, follow us on Instagram and Facebook and subscribe to our newsletter to stay updated on new releases and features.

Yes — we are currently working on our official dojoHUB online store, which we plan to launch in the coming months.

The store will include gift vouchers and additional Kyokushin training products for the dojoHUB community.

In the meantime, if you would like to purchase a dojoHUB gift voucher for someone, feel free to contact us at info@dojohub.app.

Still need help?

If you cannot find your answer here, send us a message and we will help you.

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