Terms and Conditions

1. Introduction

These Terms and Conditions ("T&Cs") govern the use of the dojoHUB app, the dojoHUB website, and the dojoHUB online store, which are provided by Okawa AG.

If you do not agree to these T&Cs, you are not permitted to use the dojoHUB app, visit the website, or purchase products from the online store. By using our services, you agree to these terms.

2. Registration & Account

Users must create a dojoHUB account to access content in the app . This also applies to free usage.

Users must provide accurate and truthful information. The creation of fake profiles or accounts for non-existent persons is prohibited.

If a user is under 16 years old, registration is only permitted with parental consent.

Okawa AG assumes no responsibility for the use of the app by minors and disclaims all liability if content is misunderstood or improperly applied.

dojoHUB reserves the right to suspend or delete accounts in the event of a violation of these T&Cs.

3. Use of Content & Copyright Protection

All videos, training content, and materials are the intellectual property of Okawa AG and may not be downloaded, copied, reproduced, or distributed. This includes screen recordings or other technical methods of duplicating content.

Content is for personal use only. Any commercial use, publication, or distribution to third parties is strictly prohibited.

Misuse of our content may be prosecuted under criminal law.

DMCA Takedown Clause (Protection Against Content Theft):

• If dojoHUB content is illegally published or copied, Okawa AG may file a takedown request under the Digital Millennium Copyright Act (DMCA) or other applicable international copyright laws.
• Unauthorized content will be reported for removal and legal action will be taken against copyright infringements.

4. Subscriptions & Payments

dojoHUB offers the following subscription plans:

• 1-month subscription
• 3-month subscription
• 12-month subscription
• The free version provides limited access to content.

Subscriptions are non-refundable unless required by law. All paid memberships automatically renew unless canceled 7 days before the end of the term or switched to another plan.

After canceling a subscription, the account remains active, allowing users to resubscribe later.

Payments are processed through Apple App Store (iOS) or Google Play Store (Android). The respective store's terms and conditions also apply.

4.1 Account Deletion

Users can delete their accounts at any time, but all stored data (e.g., favorites, training progress, profile information) will be permanently lost.

If an account is suspended by dojoHUB, the active subscription will be immediately terminated without a refund and it will not be automatically renewed.

5. Coupons & Promotions

dojoHUB may occasionally distribute coupons or discount codes via the app, website, or external channels (e.g., social media, newsletters).

Coupons are non-transferable and may not be resold or used for commercial purposes.

The specific terms for redemption will be communicated within the respective promotion or on the website.

5.1 General Restrictions for All Coupons

• Redeemable only once per user.
• No cash payout or retroactive application to existing subscriptions or purchases.
• Coupons cannot be combined unless explicitly stated otherwise.
• dojoHUB reserves the right to modify or disable coupons at any time without prior notice in case of misuse.

6. dojoHUB-Onlineshop

Users can purchase physical and digital products via the online store.

Purchase agreements are entered into with Okawa AG.

Payment terms: Ordered goods must be paid for within 30 days. Late payments may be subject to reminder fees.

6.1 Right of Withdrawal (EU Customers Only)

• Subscriptions and digital products are excluded from the right of withdrawal.
• Physical products may be returned within 14 days of receipt, provided they are unused, in their original packaging and in perfect condition.
• The withdrawal request must be made in writing via email or the website contact form.

6.2 Warranty

• Legal warranty rights apply to defects in delivered products.

6.3 Returns & Refunds

• Buyers may return unused goods within 14 days of receipt.
• Return shipping costs are the responsibility of the buyer.
• Refunds will only be issued after receipt and inspection of the returned item.

7. Changes to the Terms & Conditions

dojoHUB reserves the right to amend these T&Cs at any time. Users will be notified of changes via email or in the app.

Privacy policy

1. What Data We Collect

1.1 Personal Data

Username, email address, rank, subscription details.

1.2 Usage Data

Viewed content, favourites, training progress.

1.3 Website Data

Essential & analytics cookies to improve the user experience.

1.4 Third-Party Services

dojoHUB uses Matomo Analytics for analytics, Microsoft Azure & MUX for data storage and Google Play Store and Apple App Store for in-app purchases.

2. In-app purchases

All purchases made within the dojoHUB app through the Apple App Store (iOS) or Google Play Store (Android) are subject to the respective store’s Terms & Conditions. dojoHUB has no control over the payment process, billing, or refunds for in-app purchases. Any payment disputes or refund requests must be directed to Apple or Google according to their respective policies.

3. Data Storage & Security

All data is the property of Okawa AG.

Data is not sold to third parties.

The servers (Azure & MUX) are used solely for providing the app and website.

Data may be subject to different data protection laws depending on the server location.

4. User Rights (International Data Protection Laws)

4.1 GDPR (EU Users)

Right to data portability & deletion.

Right to lodge a complaint with a data protection authority.

4.2 CCPA (California, US)

Right to know what data is collected.

Right to request deletion of personal data.

5. Privacy Protection for Children & Adolescents

The dojoHUB app is not specifically designed for children under 16 years old, but it can be used by teenagers.

Users under 16 years old may only use the app with parental consent.

5.1 COPPA & GDPR-K Compliance (Child Privacy Protection)

• dojoHUB does not collect personal data from children under 13 without verified parental consent (COPPA compliance for the USA).
• In the EU, children under 16 may only use the app with parental approval (GDPR-K compliance).
• By purchasing the app, the user confirms that he:she is the parent or legal guardian of any child using the app and have provided the necessary consent for the collection and processing of their personal data.
• Parents can request data deletion for their child by email. Data deletion will be completed 30 days after the account is deleted.

6. Data Deletion

Users can ask for accoun deletion at any time. However, data will only be removed within 30 days if explicitly requested by the user.

7. Contact Information

Responsible entity: Okawa AG, Römerstrasse 36e, 5400 Baden, Switzerland

For privacy inquiries: info@dojohub.app